About Me
Hello! I’m Aaron Phaneuf - a husband and father of one. I have a history of establishing valuable processes and maintaining high standards of data integrity as well as a strong focus on building a solid foundation of reusable data tools and limiting the accumulation of data tech debt.
At the Wilder Institute/Calgary Zoo, I’ve worked on everything from revenue forecasting and campaign performance to streamlining data systems and internal processes. I'm passionate about problem-solving - whether it's through SQL queries, dashboard design, or optimizing visitor experiences. Outside of work, I enjoy coding projects, home server tinkering, mathematics, chess, and a good book.
Experience
Business Analyst - Information Systems
The Calgary Zoo & Wilder Institute (August 2020 – Present)
Key Responsibilities
- Gathered and documented business requirements using methods such as discovery sessions, process modeling, user stories, and prototyping to ensure clarity and alignment across stakeholders
- Defined business solutions through detailed design documents, functional and non-functional requirements, and Agile artifacts (wireframes, journey maps), bridging business needs with technical delivery.
- Developed process and business models, and cost analyses that informed decision-making and optimized workflows across departments.
- Created and executed QA and UAT plans, as well as report specifications, ensuring solution quality and business value.}
- Applied analytical thinking, project management, and business acumen to balance risks, costs, and benefits, while collaborating with stakeholders to advance customer-focused, conservation-driven outcomes.
Marketing Analytics Specialist
The Calgary Zoo & Wilder Institute (August 2020 – May 2025)
As a Marketing Analytics Specialist, I provide strategic counsel and tactical support to internal and external marketing communications, developing and implementing measurable strategies that support organizational goals.
Key Responsibilities
- Produce and communicate actionable data insights to drive business strategy and enhance decision-making.
- Ensure the accuracy and integrity of data across web, digital platforms, and marketing campaigns.
- Track, measure, and report on key performance indicators contributing to revenue generation and brand recognition.
- Analyze marketing programs and deliver post-campaign digital reports (email, influencer, social media, web).
- Collaborate with IT and technical teams to define and automate tasks and reporting.
- Engage with multiple stakeholder groups to foster a collaborative work environment.
Successes
- Advanced from Analyst 1 through Analyst 3, and subsequently to Buisness Systems & Intelligence Analyst, reflecting increased growth in responsibility, technical expertise, and strategic insight.
- Developed comprehensive dashboards for Marketing, IT, Education, and Concession teams.
- Accurately forecasted key KPIs (revenue, attendance) to support strategic planning.
- Used SQL and Python for data collection and analysis to deliver business insights.
- Provided detailed reports for executive and leadership teams to aid strategic decisions.
- Set up and managed events using Tessitura point-of-sale systems.
- Led the creation and implementation of the auto-renewal program to improve retention and revenue stability.
- Core team member for dynamic pricing implementation and reporting.
- Assisted with the setup and maintenance of digital screens.
- Transitioned analytics from Universal Analytics to GA4 while preserving data integrity.
Database Implementation Specialist
Pomme Natural Market (Contract Position: Mar. 2020 – Jul. 2020)
- Analyzed pricing between point-of-sale systems and provinces; recommended implementation strategies.
- Migrated data between databases.
- Configured point-of-sale systems for in-store use.
Pricing Manager
Planet Organic Market (2017 – 2020)
Led a team responsible for data entry of new listings, price updates, auditing, and database filing. Applied data analysis and manipulation skills to create a variety of custom reports combining multiple data sources.
Successes
- Automated complex reports and database extracts, reducing manual workload.
- Streamlined monthly promotion automation across 11 locations.
- Developed an Aisle Map system to analyze sales by location, eliminating the need for costly outsourcing.
Pricing Coordinator
Planet Organic Market (2011 – 2017)
Handled data entry of new product listings, price updates, and database filing.
Successes
- Streamlined interoperability between point-of-sale systems.
- Troubleshot and resolved point-of-sale system issues.
Skills
Languages and Frameworks
- Python
- SQL
- Javascript
- Django
- Vue
Data & Analytics
- Excel
- Power BI
- Looker Studio
Tools & Platforms
- Docker
- Git
- Linux
- Nginx
- Kubernetes
- Proxmox
Enterprise Systems
- Tessitura
- Financial Edge
- Questica
- PowerPlan
- ePlum
- Jaspersoftt
- Brightsign/Author
- Point of Sales (ECRS, Retalix, JS)
Productivity
- Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams, Sharepoint)
Example Work
Coming soon!
Certifications
Data Analysis / Visualization
- Google Data Analytics
- Analyzing and Visualizing Data with Power BI
- Visualizing Data with Python
- Analyzing Data with Python
- Using Python for Research
Coding
- Ultimate Javascript Mastery – cert_wkkpdqy1
- Ultimate Django Mastery – cert_nswkhg0p
- Ultimate Git Course – cert_sjnkjwl3
- Ultimate HTML5 & CSS – cert_bc5b3n03
Networking and Cybersecurity
- Cisco CCNA 200-301
- Introduction to Cyber Security
- Pre Security
Education
University of Athabasca Alberta (2007)
B.S. In Applied Mathematics
Links
Coming soon!